/* Custom Support Widget - Freshdesk Style */

/* Floating Button */
.support-widget-button {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, #00BCD4 0%, #0ea5e9 100%);
    border: none;
    cursor: pointer;
    box-shadow: 0 4px 20px rgba(0, 188, 212, 0.4);
    z-index: 9998;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s ease;
    animation: pulse-button 2s ease-in-out infinite;
}

.support-widget-button:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 25px rgba(0, 188, 212, 0.6);
}

@keyframes pulse-button {
    0%, 100% {
        box-shadow: 0 4px 20px rgba(0, 188, 212, 0.4);
    }
    50% {
        box-shadow: 0 4px 30px rgba(0, 188, 212, 0.7);
    }
}

.support-widget-button svg {
    width: 28px;
    height: 28px;
    fill: white;
    transition: transform 0.3s ease;
}

.support-widget-button.active svg {
    transform: rotate(45deg);
}

/* Chat Window */
.support-widget-window {
    position: fixed;
    bottom: 90px;
    right: 20px;
    width: 380px;
    max-width: calc(100vw - 40px);
    height: 600px;
    max-height: calc(100vh - 120px);
    background: white;
    border-radius: 12px;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.2);
    z-index: 9999;
    display: none;
    flex-direction: column;
    overflow: hidden;
    animation: slideUp 0.3s ease-out;
}

.support-widget-window.active {
    display: flex;
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Header */
.support-widget-header {
    background: linear-gradient(135deg, #0A1628 0%, #0f172a 100%);
    padding: 24px 24px 22px 24px;
    display: flex;
    align-items: center;
    gap: 14px;
    border-bottom: 3px solid #00BCD4;
    box-shadow: 0 12px 30px rgba(0, 0, 0, 0.25);
}

.support-widget-logo {
    width: 72px;
    height: 72px;
    border-radius: 14px;
    background: linear-gradient(135deg, rgba(0, 188, 212, 0.16), rgba(255, 255, 255, 0.08));
    padding: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 12px 32px rgba(0, 188, 212, 0.35), 0 0 0 2px rgba(0, 188, 212, 0.45), 0 0 18px rgba(0, 188, 212, 0.5), inset 0 1px 0 rgba(255, 255, 255, 0.14);
    border: 1px solid rgba(255, 255, 255, 0.18);
}

.support-widget-logo img {
    width: 100%;
    height: 100%;
    object-fit: contain;
    filter: drop-shadow(0 4px 12px rgba(0, 0, 0, 0.3));
}

.support-widget-header-text {
    flex: 1;
}

.support-widget-header h3 {
    margin: 0;
    color: white;
    font-size: 18px;
    font-weight: 700;
}

.support-widget-header p {
    margin: 4px 0 0 0;
    color: #67e8f9;
    font-size: 13px;
}

.support-widget-close {
    background: none;
    border: none;
    color: white;
    cursor: pointer;
    padding: 5px;
    opacity: 0.7;
    transition: opacity 0.2s;
}

.support-widget-close:hover {
    opacity: 1;
}

.support-widget-close svg {
    width: 20px;
    height: 20px;
    fill: white;
}

/* Body */
.support-widget-body {
    flex: 1;
    overflow-y: auto;
    padding: 24px;
    background: #f8fafc;
}

.support-widget-intro {
    margin-bottom: 20px;
}

.support-widget-intro h4 {
    margin: 0 0 8px 0;
    color: #0A1628;
    font-size: 18px;
}

.support-widget-intro p {
    margin: 0;
    color: #64748b;
    font-size: 14px;
    line-height: 1.5;
}

/* Form */
.support-widget-form {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.support-widget-field {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.support-widget-field label {
    color: #0A1628;
    font-size: 13px;
    font-weight: 600;
}

.support-widget-field input,
.support-widget-field textarea,
.support-widget-field select {
    padding: 12px;
    border: 1px solid #e2e8f0;
    border-radius: 6px;
    font-size: 14px;
    font-family: inherit;
    transition: border-color 0.2s;
    background: white;
}

.support-widget-field input:focus,
.support-widget-field textarea:focus,
.support-widget-field select:focus {
    outline: none;
    border-color: #00BCD4;
    box-shadow: 0 0 0 3px rgba(0, 188, 212, 0.1);
}

.support-widget-field textarea {
    resize: vertical;
    min-height: 100px;
}

/* File Upload Area */
.support-widget-upload {
    border: 2px dashed #e2e8f0;
    border-radius: 8px;
    padding: 30px 20px;
    text-align: center;
    cursor: pointer;
    transition: all 0.2s;
    background: white;
}

.support-widget-upload:hover {
    border-color: #00BCD4;
    background: rgba(0, 188, 212, 0.02);
}

.support-widget-upload svg {
    margin-bottom: 12px;
    opacity: 0.5;
}

.support-widget-upload p {
    margin: 0 0 4px 0;
    color: #0A1628;
    font-size: 14px;
    font-weight: 500;
}

.support-widget-upload span {
    color: #64748b;
    font-size: 12px;
}

.support-widget-file-list {
    margin-top: 12px;
}

.support-widget-file-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 8px 12px;
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    border-radius: 6px;
    margin-bottom: 6px;
    font-size: 13px;
}

.support-widget-file-item span {
    color: #0A1628;
    flex: 1;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.support-widget-file-item button {
    background: none;
    border: none;
    color: #64748b;
    font-size: 20px;
    cursor: pointer;
    padding: 0 4px;
    margin-left: 8px;
    transition: color 0.2s;
}

.support-widget-file-item button:hover {
    color: #ef4444;
}

.support-widget-submit {
    background: linear-gradient(135deg, #00BCD4 0%, #0ea5e9 100%);
    color: white;
    border: none;
    padding: 14px;
    border-radius: 6px;
    font-size: 15px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s;
    box-shadow: 0 2px 8px rgba(0, 188, 212, 0.3);
}

.support-widget-submit:hover:not(:disabled) {
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(0, 188, 212, 0.4);
}

.support-widget-submit:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

/* Success Message */
.support-widget-success {
    text-align: center;
    padding: 40px 20px;
}

.support-widget-success-icon {
    width: 60px;
    height: 60px;
    background: linear-gradient(135deg, #00BCD4 0%, #0ea5e9 100%);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px;
}

.support-widget-success-icon svg {
    width: 30px;
    height: 30px;
    fill: white;
}

.support-widget-success h4 {
    margin: 0 0 8px 0;
    color: #0A1628;
    font-size: 18px;
}

.support-widget-success p {
    margin: 0 0 20px 0;
    color: #64748b;
    font-size: 14px;
}

.support-widget-back {
    background: transparent;
    color: #00BCD4;
    border: 1px solid #00BCD4;
    padding: 10px 20px;
    border-radius: 6px;
    font-size: 14px;
    cursor: pointer;
    transition: all 0.2s;
}

.support-widget-back:hover {
    background: #00BCD4;
    color: white;
}

/* Error Message */
.support-widget-error {
    background: #fee2e2;
    color: #991b1b;
    padding: 12px;
    border-radius: 6px;
    font-size: 13px;
    margin-bottom: 16px;
    display: none;
}

.support-widget-error.active {
    display: block;
}

/* Mobile Responsive */
@media (max-width: 480px) {
    .support-widget-window {
        bottom: 0;
        right: 0;
        left: 0;
        width: 100%;
        max-width: 100%;
        height: 100vh;
        max-height: 100vh;
        border-radius: 0;
    }
    
    .support-widget-button {
        bottom: 15px;
        right: 15px;
        width: 56px;
        height: 56px;
    }
}